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Broken Item when arrived
Name : Qi Rui Wee (
Date : 2019-01-11
Hi Person In Charge, I have received my order 20181230_PE4_0000129 yesterday (10 January 2019) afternoon via international shipping to Singapore. However, one of my items, STICH DENIM CROPPED TROUSERS apa234m BLACK, had a broken button when it arrived. Please refer to attached photos. From the photos, one of the 4 buttons on the pants is broken and not able to wear. Please advise on how i can exchange for a new piece and deliver to Singapore. Hope to hear from you soon because i will need the pants soon. Thank you.
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Andersson Bell
Dear ,
This is Eunji from Andersson Bell.

Sorry for the inconvenience. We will guide you to exchange.
Please reply by e-mail.
sorry again.

Have a great day.
Best regards